At Tavist Living, customer satisfaction is our priority.
If you are not completely satisfied with your purchase, we are here to help.
Return Period
We accept return requests within:
30 days after delivery
Return Conditions
To qualify for a return:
- Items must be unused
- Items must be in original condition
- Items must include original packaging
Non-Returnable Items
Certain products may not be eligible for return:
- Personalized products
- Clearance items
- Used or damaged products
Return Process
To request a return:
- Contact our customer support team
- Provide your order number
- Explain the reason for your return
- Wait for return instructions
Contact:
Refund Process
Once your return is received and inspected:
- Approved refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
Damaged or Incorrect Orders
If you receive:
- Damaged products
- Incorrect products
- Missing items
please contact us within:
7 days of delivery
with photos of the issue.
We will provide an appropriate solution.